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Introduction

nez living is a webshop that sells sustainably produced notebooks and other stationery (hereinafter: ‘Products’) to consumers via its website www.nezliving.com. In this context, nez living processes personal data (hereinafter: ‘Data’).

nez living values your privacy and only processes your Data in accordance with the law (the General Data Protection Regulation, hereinafter ‘GDPR’) and this privacy policy. This means (among other things) that nez living only processes Data for the purpose for which it was obtained and does so with due care. In this privacy policy nez living explains how it handles your Data.

Data processed by nez living

If you order Products from nez living, nez living asks you to enter the following Data:

  • first and last name;
  • address details;
  • date of birth;
  • country of residence;
  • telephone number(s);
  • email address.

Reasons for processing your Data

nez living processes the Data above:

  • to deliver the Products you have ordered;
  • to reach out to you when necessary, for instance, to inform you about the status of your order;
  • to process the order financially and administratively;
  • to send you our newsletter (you can always unsubscribe using the link at the bottom of the newsletter).

Website visits and Google Analytics

If you visit the website, nez living processes your IP address. We use Google Analytics and we respect your privacy, according to the guidelines provided by the Dutch Data Protection Authority. By processing your IP address under this guideline, we do not process your full IP address and limit the privacy risks for you as a website visitor.

(Other) Cookies

In addition to using Google Analytics, nez living only uses cookies intended to make the website function properly. The use of such functional cookies does not require permission. If nez living were to use cookies that would require permission (for instance, to track your surfing behavior), it will inform you about this and ask for your permission first.

Transfer to third parties

We may transfer your Data to a third party. We will only do this if:

  • this is necessary in connection with the processing of your order;
  • we have a legal obligation to do so, or
  • if you have given us specific permission to do so.

We will not provide or sell your Data to organizations that use them for commercial purposes.

How nez living protects your Data/ retention period

nez living protects your Data in the following ways:

  • your Data can only be accessed by nez living’s staff (unless otherwise determined in the privacy policy/ if this is necessary for the processing of your order);
  • each employee has a personal password to log into the digital system;
  • the employees of nez living have an obligation to observe secrecy with respect to all Data provided to nez living;
  • nez living processes Data through online systems. These systems are protected against external breaches in accordance with current security standards;
  • if nez living has your Data processed by a processor, it will make sure that agreements are concluded with these processors to safeguard your privacy;
  • your Data will not be stored longer than necessary for the intended purposes. If the law provides a specific retention period, nez living will comply with the prescribed statutory retention period.

Your rights

Under the provisions of the GDPR, you have certain rights that help you protect your privacy, for instance:

  • the right to information: the right to know if nez living processes your Data, the nature of the Data and the purpose of the processing;
  • the right to rectify, complete or delete your Data;
  • the right to object: the right to object to the processing of your Data in certain cases. If you have given permission to process your Data, you can withdraw this permission.
  • the right to restriction of processing of your Data;
  • the right to data portability: you may ask nez living to give you the Data that we process about you “in a structured and commonly used format”;
  • the right to erasure (‘right to be forgotten’).

If you wish to invoke any of these rights, please contact us. You can inform us by email via privacy@nezliving.com. We will try to respond to your request within 1 month of receiving your email. We will comply with your request where possible. However, certain circumstances may prevent us from complying with your request. If that is the case, we will inform you about this and the reasons behind it.

Complaints

If you have a complaint about how nez living handles your Data, please contact us. It is important to us that you feel comfortable with the way we process your Data and we will make every effort to find a solution. You can also contact the Dutch Data Protection Authority, the national regulatory authority for privacy in the Netherlands. We would appreciate it if you inform us before doing so.

Contact information

The current contact information of nez living can www.nezliving.com be found on the website www.nezliving.com. If you have any questions about this privacy policy or wish to invoke your rights or if you have a suggestion or complaint, please send us a message at privacy@nezliving.com. Any Data provided to us in this regard will also be handled with due care.

Changes to the privacy statement

nez living may change this privacy statement. The most recent version of our privacy policy can be found on our website.

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care@nezliving.com

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